April 2nd COVID-19 update: Supporting our Smoothie King family, so they can support yours
At Smoothie King, our mission is to inspire people to live healthy and active lifestyles. We want to let you know we remain open and will continue to be here for you – fueling your health and fitness journeys during this difficult time.
First and foremost, our focus is the health and safety of our guests and team members. We are operating in full compliance with state and federal mandates and strictly following the guidelines and recommendations of the CDC and local health authorities. We have also put a number of additional measures in place to keep you healthy and safe, like more frequent cleaning and hand washing, as well as contactless service via carryout, online or in-app ordering and delivery and curbside pick up, where available.
Almost all Smoothie King locations are owned and operated by small business owners, which is especially difficult during a downturned economy. We are your neighbors and proud members of the community. Your support over the next several weeks will be crucial to the success of our business, and we appreciate and need your help.
So, too, do our team members – many of whom rely on this position to support their families and pay their bills. As we continue to maintain our commitment toward a safe and healthy in-store environment, following the CDC guidelines, we owe it to these team members to keep our doors open during this tough time.
The Smoothie King team will continue to be here and will always be a place where you can get a healthier, delicious and convenient meal. Thank you for your support.
March 24th COVID-19 update: Offering Healthy Options in Response to COVID-19
In an effort to help people maintain a healthy lifestyle and support their wellness amid the COVID-19 pandemic, Smoothie King is offering Healthy Reward members free kid’s smoothies and an Immune Support Enhancer to add to your favorite smoothie.
With kids out of school and healthy meal options becoming scarcer, Smoothie King is now offering a free, 12 oz. kid’s smoothie for any child 12 and under when guests purchase any 20 oz. smoothie or larger using the Smoothie King Healthy Rewards App.
“We understand it’s an incredibly difficult time for people to keep up with their healthy and active lifestyles,” said Smoothie King CEO Wan Kim. “Guests may not have easy access to healthy meal options, and we have nutritious smoothies made with whole fruits and vegetables to help support their health and wellness. We’ve also made it as convenient as possible to get our smoothies with drive thru, carryout, curbside pickup, online and mobile ordering options.”
“Our number one core value is ‘do the right thing,’ and we believe these offers fall perfectly in line with that value,” said Kim. “The need for healthy meal options is growing each day, and guests are looking for easy access to nutritious ingredients. We are providing those options in a safe and convenient way to help inspire people to live healthy and active lifestyles during this tough time.”
Both offers are redeemable at Smoothie King locations nationwide. Guests can order smoothies for carryout and, where available, drive thru or curbside pickup.
For more information on how to download the Healthy Rewards App, please visit www.smoothieking.com/healthy-rewards.
March 17th COVID-19 update: A Note Regarding our Stores
Our Mission is to inspire a healthy and active lifestyle. The safety and health of our community and helping to stop the spread of COVID-19 is our top priority. While our stores remain open, we are taking precautionary measures by temporarily moving to a to-go or carryout model and removing the option to dine-in, in order to limit person-to-person contact.
We recently made Online and Healthy Rewards App ordering available in all stores. This is a great way to order and pay so it is extremely easy to get your smoothie with minimal interaction with other guests. We do ask that you enjoy your smoothie off-premise to further slow the spread of the virus.
We understand it may be difficult to stay on track and find healthy meal options at this time, but rest assured we’re here to help you achieve your goals, now and the future.
For the most up to date information regarding Smoothie King’s precautions, please visit www.smoothieking.com/coronavirus.
We look forward to helping you on your health and fitness journey. We’re all in this together.
March 13th COVID-19 update: A Message to our Guests
Smoothie King’s mission is to inspire a healthy and active lifestyle. On behalf of our franchisees we feel it’s important to reach out to you about what we’re doing in our stores to ensure our guests and team members stay healthy and safe with the recent outbreak of Coronavirus (COVID-19). We always strive to have clean well-run stores but we are taking additional precautions in light of recent events:
- Increased the frequency and rigor of cleaning in all stores so we’re sanitizing multiple times per day
- Re-trained team members to ensure they’re maintaining good personal hygiene
- Suspended the use of personal, refillable cups
- Paused smoothie and snack sampling
To help you stay healthy and active during this challenging time we have the following options available to our guests:
- Order online via our app or website and pick up your order using the drive thru (where available) or pick up counter, in order to minimize contact with others.
- Uphold our commitment to only blending smoothies made with whole fruits & veggies, real fruit juices and never any artificial flavors, colors or preservatives, to help you on your health and fitness journey, whatever that may be. Check out our Clean Blends Promise and complete no-no list here.
This situation continues to change quickly, we will remain vigilant, continue to monitor the situation and update you regularly. We are grateful for your loyalty and committed to providing you with a great experience. We will do our best to keep our stores open so we can continue to support you and your health & wellness, and only close if it is in the communities’ or our team members’ best interest.
*some restrictions may apply
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