FAQs

Smoothie King Healthy Rewards makes it easy to earn healthy rewards. Every $1 spent earns you 100 Purpose Points. Every 2,500 Purpose Points unlocks a $2 Healthy Reward. You can spend it right away or stack multiple rewards for even more savings!

When you reach 35,000 points, you’ll achieve Champion Status and get even more benefits.

The app makes it easy and convenient for you to both earn and redeem Healthy Rewards with every Smoothie King purchase. You can also search locations, view the menu, and get exclusive in-app offers!

Simply tap the “Scan to Pay and Earn” button and scan your code at the register during each visit. You’ll fill your virtual blender with each Purpose Point that you earn! Once you have reached 2,500 points, you will unlock a $2 Healthy Reward to use on your favorite Smoothie!

Every $1 spent earns you 100 points. Every 2,500 points unlocks a $2 Healthy Reward. You can spend it right away or stack multiple rewards for even more savings.

Yes. You can stack as many earned Healthy Rewards as you’d like, as long as they are within the expiration window.

Yes, guests are limited to earning Purpose Points on $100/day.

Purpose Points expire after 12 months of inactivity. Once you reach 2,500 Purpose Points, your points will convert into a $2 Healthy Reward. Please check your Rewards page for expiration dates for your Healthy Rewards.

Yes, you can earn points when you use your gift card to purchase a smoothie; however, you cannot earn points when you purchase a gift card.

At this time, catering orders are not eligible for Purpose Points.

Yes! Give your phone number to the team member at the store. If you have your receipt, just navigate to the "Help & FAQ” tab and select “Add Receipt for Missed Loyalty Points” to upload information from your receipt, and our App Support team will add your points!

Sometimes, stores will be unable to connect to the internet, which inhibits our ability to add points to your account. If this happens during your visit, keep your receipt and input the information into the "Help & FAQ” tab when you select “Add Receipt for Missed Loyalty Points”. All stores should accept the Smoothie King Healthy Rewards program, if you are experiencing repeated difficulty, please reach out to Smoothie King Support for further action.

Points can take up to 24 hours to post to your account. If you don’t see them after this time has passed, please navigate to “Add Receipt for Missed Loyalty Points” in the “Help & FAQ” section within the app to submit your receipt information to our App Support team.

Tap the “Healthy Rewards” button on the home page. There you can see how many Healthy Rewards you have, track how many Purpose Points you have, and see how far you are from earning your next reward. To see your status, select the “Status” button for more information.

From the main page, click “Scan to Pay and Earn” and scan your QR code at the register. Any applicable rewards will automatically apply, unless they have been turned off.

Navigate to your rewards screen by tapping the “Healthy Rewards” banner at the bottom of the main page in the Smoothie King app. Swipe up from the bottom where you see your “Available Rewards” to reveal the list. If there is a switch next to the reward, then you can save it for later use by tapping on the switch to lock the reward. Please note that saving a reward for later will not extend the expiration date.

Tap “Scan to Pay & Earn” on the main page. If you have a debit or credit card linked to your app, you will have two QR codes available: one for scanning and earning points only, the other for both payment and earning points. Swipe left or right to reveal the other QR code on your app. If you do not have a debit/credit card linked to your app, you will only see the QR code for scanning and earning points only.

You can earn points on Free Upsize Friday, but you cannot redeem Healthy Rewards on 32oz Smoothies on Friday. Healthy Rewards cannot be combined with any other promotions.

Please refer to our website for allergen and nutritional information.

Click here and select “Healthy Rewards” to email us about any potential problems with the app.

From the Sign In screen, click on the “Forgot Password?” prompt. Enter your email address and hit submit. You will receive an email with a password to log in. You can change your existing password at any time from the “Manage Account” section from the sidebar menu.

You can use the “Locations” search bar and search by City, Address, or Zip Code.

See our location hours on the “Locations” page, accessible from the home screen of this app.

We love hearing from our guests and value your feedback. Have feedback on your visit, please submit a survey at www.smoothiekingfeedback.com. Have a suggestion or question, please submit an inquiry via contact us. If you are sharing feedback about a specific location, please include the store’s physical address or the store number located at the top of your receipt. You can also contact the store directly to share your feedback.

Find answers to our most commonly asked questions for Employment, Nutrition, Allergens and Healthy Rewards here in our FAQ’s.

You can view the Terms of Use and Privacy Policy by navigating to the sidebar menu in the app and clicking “Legal”.

Follow these simple steps:

• Step 1: Select "Add Gift Card Funds" from the menu before placing an order
• Step 2: Enter your gift card number/PIN and Submit
• Step 3: Go to Rewards section and make sure the Gift Card is unlocked
• Step 4: Place your order and Rule The Day!

You must add the Gift Card before you start the order or pay for your order via the app in-store; go to the menu and select “Add Gift Card Funds”

The app will automatically use any applicable Rewards that are valid and unlocked in your account first and then will take remaining funds for your order from the Gift Card amount.

Simply go to the Rewards section and turn the Gift Card option off and it will not be used to fund any orders.

No, you will need to reupload the same gift card number that received new funds to ensure the newly added value gets loaded to your account.

Yes, all you need is the gift card number and PIN which is included in the email you received with the e-gift card.

Only Smoothie King physical and e-gift cards can be used on the App.